According to Topgeschenken, the data involved includes names, addresses, email addresses, dates of birth, gender, and phone numbers, to the extent that they were shared. Financial data, such as IBAN numbers and credit card information, was not affected, according to the company, because it does not store such information. The incident has been reported to the Dutch Data Protection Authority. External specialists are assisting with the investigation and recovery efforts.
Ordering is possible again
Topgeschenken took its systems offline as a precaution. According to the company, the websites and systems will be available again on November 10, and customers will be able to place orders once more. Some payment and gift card options are still unavailable, including payment with a gift card and pay-later options via Riverty. All account passwords have been reset as a precaution; customers must set a new password on their next visit.
The company is warning those affected about potential phishing and fraud involving the stolen contact information. Customer service is also reporting longer response times due to the increased volume of messages.
